FableTicket support
A little help
for your next story.
Find your way around creating, Stars and your account.
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Frequently asked questions
9 questions
What does FableTicket create?
FableTicket turns a photo into a short video using a selected template. Choose a scene and follow the photo guidance in the app.
What kind of photo should I use?
Use one clear, front-facing photo. Photo requirements are shown on the template detail page before creation.
Can I add a prompt?
Some templates offer optional prompt settings. You can describe a detail to emphasize when those settings are available.
Where are my videos saved?
Open Works to check your creations. When a video is ready, open it to play or save it. More Effects lets you explore another template.
How long are the videos?
The standard option is 8 seconds. Membership unlocks 15-second videos. Check the chosen duration and Stars cost before creating.
How do Stars and membership work?
A creation uses the number of Stars shown in the app. Membership includes weekly Stars, 15-second videos and HD video export. Creation is not unlimited.
How do I connect my account?
Open Me, then Connect account. Follow the email steps shown in the app. This website does not sign you in or verify account ownership.
How do I request account deletion?
Review the deletion process on our Delete account page. You will be asked to confirm the email associated with your account before we process the request.
Can I download the app here?
The download button opens the FableTicket listing on Google Play when it is available in your region.